Please note that due to Covid-19 we are adding in the following to our Terms and Conditions.
As government regulations are constantly changing in response to Covid-19, please check with us if your event is going to be held in person or online or rescheduled. Thank you. (July 2020)
The following terms and conditions apply to the use of yogatherapyinstitute.com.au and any interaction you have with Yoga Therapy Institute Pty Ltd. The sale of tickets for an Event or Course and attendance at an Event or Course are subject to these Terms and Conditions as well as any specific terms and conditions notified at the time of ticket sale or course registration. By browsing this site or purchasing an item or event from Yoga Therapy Institute Pty Ltd, you acknowledge that you have read our Terms & Conditions and agree to be bound to the conditions listed below. If you do not agree to our Terms & Conditions, you may not use our site or participate in our events.
This website is owned and operated by Yoga Therapy Institute and in these terms and conditions, the terms “we”, “us”, “our” or “YTI” are a reference to Yoga Therapy Institute and its website.
Further information about ordering, shipping, payment, returns and security can be found on our FAQ (Frequently Asked Questions) page.
These terms and conditions are governed by the laws of the Commonwealth of Australia, and where applicable the state of New South Wales.
AMENDMENTS TO TERMS AND CONDITIONS
Our terms and conditions are subject to change from time to time without notice. We reserve the right to change, modify, add or delete parts of our terms & conditions at any time. Amendments will be effective immediately; and it is your responsibility to review our Terms & Conditions for any changes. Your continued use of the website following any amendment will represent your acceptance to the revised Terms & Conditions.
All content on this site, including text, icons, graphics, etc are the property of Yoga Therapy Institute or its suppliers and are protected by Australian and International Copyright law. No part or portion of this site may be copied, sold, altered, reproduced, published, transmitted or used in any manner for any commercial purpose without written consent from Yoga Therapy Institute.
LINKS TO THIRD-PARTY WEBSITES
Our website and contents may include links to other sites. These sites are operated by third parties and are not covered within the Yoga Therapy Institute Terms & Conditions.
All logos and trademarks that are primarily displayed on this website are owned by Yoga Therapy Institute. Other trademarks displayed are trademarks owned by their respective owners. You must not use or distribute any trademark featured on this website without the written consent from us or the relevant third parties.
TERMINATION OF SERVICES
Yoga Therapy Institute may terminate access to this website at any time without notice.
LIMITATIONS OF LIABILITY
We (Yoga Therapy Institute) and third parties who have contributed to the website will not be liable for any loss or damage suffered, including, but not limited to, incidental and consequential damages, personal injury, loss of profits or damages, that arise out of or as a result of or in connection with, or reliance on any Content, or the use and/or access of, or inability to use and/or access, this website (www.yogatherapyinstitute.com.au) and its Content.
Yoga Therapy Institute uses the eWAY Payment Gateway for its online credit card transactions.
eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by Yoga Therapy Institute or any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
- eWAY is an authorised third party processor for all the major Australian banks.
- eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Yoga Therapy Institute
Yoga Therapy Institute will not be in breach of these terms and conditions or any way liable to customers for refunds, if it is prevented from conducting events by reason of act of God, act of public enemy, war, earthquake, riot, flood, explosion, compliance with any law or government restraint order, rule, regulations, strikes, lock outs or any other cause not reasonably within the control of Yoga Therapy Institute.
Physical goods – After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. Please allow for 24-48 hours for processing of your order. After that, we will attempt to send your goods via Australia Post within 1-3 days; however if goods are unavailable delivery will take a little longer.
If you wish to query a delivery please contact us at [email protected]
After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your software/license/access code via email within 24 hours.
If you wish to query a delivery, please contact us at [email protected]
CAPACITY TO CONTRACT
Purchases placed with Yoga Therapy Institute or via our website can only be placed by persons with capacity to contract. Our website, products and services are all directed to people who are at least 18 years old or older. If you are under 18, you may only use www.yogatherapyinstitute.com.au or purchase items under the supervision or involvement of your parent/s or guardian/s. If you are under 18, you are not able to attend ANY of our events, conferences, workshops or seminars. Please note: If a ticket holder brings a child with them to an event, the child will not be granted admittance.
REFUND / WARRANTY POLICY
Except where required by law, we will only provide refunds in our absolute discretion. Yoga Therapy Institute may cancel an event or course for any reason by providing written notice. We will refund any monies paid to us for the cancelled event within seven days of providing the cancellation notice.
Please select your event tickets carefully. We do not provide refunds or exchanges once a booking is complete if you have changed your mind or made the wrong choice. Please note that we are NOT able to transfer your ticket to another person.
Speakers are booked in at least a year in advance and courses are often advertised a long time before the start date. It is difficult to fill places for some courses and events without a long lead time.
Our refund policy is in line with similar organisations that sell tickets, such as, Ticketek, Ticketmaster, cinemas and theatres. We apologise for any inconvenience and hope you understand our situation.
OVERSEAS RETREAT TOURS
If you are booking an event or retreat that takes place outside of your home country, please ensure that you have adequate travel insurance in place before making your booking. Ensure that your insurance covers you for Covid-19. Please ensure that we have met minimum numbers before booking any flights.
YTI Retreat payments are non-refundable, except when we notify you that the YTI is cancelling the retreat. If the retreat has been postponed, retreat payments are non-refundable and will be transferred to the re-scheduled tour dates.
Should you wish to arrive at the tour destination before the commencement of the tour, or stay after the end of the tour, any and all additional transfers, accommodation, meals and sightseeing etc will be paid for by you in addition to the regular group tour cost.
If you choose to arrive late for the group tour or depart the tour earlier than the scheduled end date, there will be no refund of tour costs. Any additional private services required will be charged as quoted.
Please note: airport transfers are included when you arrive on the scheduled flight with the group from Singapore (India trip) or Bangkok (Bhutan trip). If you are unable to join that flight, the cost of the a private transfer will be added to your tour cost.
Please note: if you are attending an overseas retreat held in conjunction with our travel partners, you will also be subject to their terms & conditions.
Please note: Your tour may be cancelled or dates changed as a result of government policies and other factors, that are outside our control, including but not limited to covid-19 pandemic related situations. In this case, tour deposits are non-refundable.
We reserve the right to substitute teachers, trainers, presenters, retreat facilitators or conference speakers if they become unavailable due to ill health or other exceptional circumstance.
We reserve the right to convert face to face trainings, events and workshops in to an online format to be delivered via zoom or other online platform in circumstances where the government has advised everyone to stay at home, State or international borders are closed or due to other circumstances outside our control.
We reserve the right to change venues if required.
RECORDING OF EVENTS
Recording of any event with an audio or video recorder or any other kind of recording device is strictly prohibited. Thank you for your cooperation.
All course, workshop and conferences etc materials, including notes and powerpoints are copyright. Except as permitted by the copyright law applicable to you, you may not reproduce or communicate any of the course content on the Yoga Therapy Institute website, learning management system or the Yoga Therapy Institute sharefile, including notes and powerpoints, without the permission of the copyright owner.
Please click here to read the Yoga Therapy Institute medical disclaimer.